Alternatives → Autotask
Looking for an Autotask alternative?
OriginPSA is a modern MSP PSA without the Kaseya ecosystem bundle. Transparent per-user pricing, native QuickBooks integration, and the same CRM-plus-billing capabilities Autotask charges separately for.
Why MSPs evaluate OriginPSA against Autotask
We hear the same handful of reasons whenever Autotask comes up in a buying conversation. The four that come up most often:
Out of the Kaseya bundle
Since Kaseya's $6.2B Datto acquisition in 2022, Autotask has been increasingly bundled with Kaseya VSA, Datto BCDR, and other Kaseya products through pricing and contract structures that reward MSPs for standardizing on the whole portfolio. OriginPSA is a focused single-product company — you buy a PSA, not a vendor commitment.
Pricing you can read on a website
Autotask, like ConnectWise, is sold through partner channels with negotiated pricing. List prices aren't published. Effective rates depend on your reseller and contract size. OriginPSA publishes pricing — $29 / $49 / $79 per user per month — directly on the website. No quote required to evaluate.
Modern UI on modern hardware
Autotask's web UI dates to a different era of web design. Pages reload, deep-links to specific records require navigating from the top, and the customer portal looks like 2014. OriginPSA is built on a current-generation web stack — fast, keyboard-friendly, and the customer-facing portal feels like a 2026 SaaS product.
Self-serve trial, not a sales-led demo
Autotask requires a sales conversation to start. OriginPSA gives you a 14-day live tenant in five minutes from the website. Real data, all features. If we're a good fit for your MSP, you'll know without a sales engagement.
Where Autotask is genuinely strong
We don't recommend switching unless one of the reasons above outweighs everything Autotask does well. Honest list:
- Deeper Datto/Kaseya ecosystem integration if you're already running VSA + BCDR
- Larger installed base in the 100+ staff MSP segment
- Mature LiveReports designer for power users willing to invest in the learning curve
- Long-running partner community with established consultants and trainers
If you're happy in the Kaseya ecosystem and Autotask is delivering, switching to OriginPSA is overhead, not benefit. The strongest fit is when an MSP is feeling friction with Kaseya's direction — pricing, bundling, support — and is open to a single-product vendor.
Side by side
Architecture, pricing model, and integration depth — what most evaluations come down to.
| Feature | Autotask | OriginPSA |
|---|---|---|
| Owner | Kaseya (acq. via Datto) | Independent (OriginPSA LLC) |
| Pricing model | Quoted, partner-channel | Public per-user/month |
| Trial | Sales-led demo | 14-day self-serve |
| CRM | Included | |
| RMM bundling | Bundled with Kaseya VSA / Datto RMM | Integrate with NinjaOne |
| QuickBooks Desktop | Not publicly advertised — verify with Kaseya | Native (QBWC + drift detection) |
| Microsoft 365 / CIPP | M365 native; CIPP integration not advertised by vendor | CIPP-native + tenant management |
| Pricing transparency | Quote-based | Public |
| Contract minimum | Annual typical | Month-to-month |
What migration looks like
Autotask supports CSV export of customers, contacts, tickets, time entries, and historical invoices. Our import tooling handles the standard Autotask CSV layouts. Expected timeline for a 10–50 staff MSP is 4–8 weeks from kickoff to cutover, including one full month-end run in parallel to verify financial reconciliation. Onboarding is included — kickoff call, data import help, workflow configuration, team training, and a 30-day priority response window. No separately quoted professional-services engagement.
Pricing comparison
Kaseya doesn't publish list prices for Autotask. Mid-market deployments are commonly reported in the $80–$150/user/month range when bundled with other Kaseya products, though Kaseya does not publish list prices and effective rates depend on your contract. Bundling discounts are available when you commit to additional Kaseya modules.
OriginPSA at the equivalent feature set is $49/user/month on Professional, with no bundling required and no separate add-ons to license.
Try OriginPSA in parallel
14-day free trial. Real tenant, your data, all features on your chosen tier. No sales call required to start.